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Administrative Specialist - Air Operations Team
Job Status
Full Time
Schedule
In Office
Monday to Friday, 8:30am - 5:00pm
Hours/week
40 hours per week
Pay range
$48,000/year plus health insurance, dental, & vision insurance, short-term and long-term disability and 401K matching
Job location
6200 K Ave, Suite 120, Plano, TX 75074
Objective
We are looking for highly motivated administratively gifted additions to our Air Operations Team. The ideal candidate is extremely organized, has a strong work ethic, can learn new tasks quickly, and is not afraid to take initiative.
Company Description
High Point Travel is an industry leading, ministry-minded travel resource for churches, missions agencies, Christian schools and para-church organizations. Our goal is to help ministries and churches with logistical aspects of trip planning, save them time and money in the process, and allow them to spend more time focused on preparing their teams to take the Gospel to the Nations.
High Point Travel is a growing company with a great family atmosphere. In 2026 we will send over 60,000 people on international missions, and many more on charter buses. We are not just filling a functional job description, but are looking for an applicant who will become a key member of our team.
Job Profile and Responsibilities
The job of the Air Operations Team is to support the mission of the company and provide excellent service to our clients. This process includes, but is not limited to receiving, processing and sending quotes, arranging for the booking of tickets, issuing tickets, tracking payments of clients and due dates for vendors, managing deadlines and preparing final travel documents for the client. This is a highly detailed/administrative job.
In this role you will:
Provide excellent customer service to the wonderful ministries and churches we serve
Assist and advise clients on travel information and help them to select the best travel plan and schedule according to their needs
Answer phone calls/emails from clients and vendors enquiring on the travel information
Collect payments and other transactions from clients/vendors and maintain the records pertaining to each trip
Finalize trip details, payments and itineraries in an efficient, but error free manor
Problem solve when difficult circumstances arise in order to serve the client and minimize losses
Create and send final invoices and documents to client
Assist with other miscellaneous tasks as the need arises
Character Qualifications
High integrity
Strong work ethic
A heart to serve others
Desire to learn and grow with our company
Ability to work within our team
Willingness to take initiative
Skills and Specifications
Highly detailed with an ability to multitask
Good organization, time management and interpersonal skills
Desire to problem solve and come up with creative solutions as the need arises
Willing to take ownership and lead the process from beginning to end
Able to work in a team and willing to learn
Excellent communication and listening skills
Computer Skills - Must be able to navigate through Microsoft Office and our database
Mac proficient preferred
Benefits
Medical insurance, dental insurance, vision insurance available for full-time employees
401K matching program at the end of the first year
Travel discounts and perks
Balanced and family centered office
Short and Long-term Disability Insurance
A company laptop is given to all employees
Great working environment
Apply For This Role
If interested, please e-mail your resume to resumes@highpointgo.com — or fill out the form below.